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 Email and Collaboration

 Email and Collaboration

​Exchange (Faculty and Staff Email)
Formerly known as UCMail is the University's email service for Faculty, Staff and Affiliates of the University. UCMail is a centrally provided email service powered by Microsoft Exchange which enables our users to connect quickly and easily through a broad spectrum of email clients and mobile devices. UCMail can also be accessed through it's robust web portal at https://ucmail.uc.edu.

UCMail Frequently Asked Questions

Setup Guides
Outlook for Windows 2007-2016
Outlook for MacOSX
Apple (Mac) Mail
UCMail iMAP/POP3 Clients
Apple iOS Devices (iPhone, iPad, iPod Touch)
Android Devices
Windows Phone

UCMail Spam
The University is dedicated to the security and usability of your University e-mail account. Because of this, the University has invested in Cisco's Iron Port enterprise email security appliances. These appliances are able to better identify email spam, thereby preventing spam from reaching your inbox. Iron Port also helps prevent the delivery of possibly malicious messages such as those containing viruses or phishing attempts. For more information on this, see the guides below:  
UCMail Spam Quarantine Management Guide
UCMail Spam - Information on e-mail spam filtering

UConnect Student Email (Office 365)

The University provides students with enterprise level email powered by Microsoft's Office365 email service.
UConnect Student Email FAQs

Setup Guides
Outlook for Windows 2007-2016
Outlook for MacOSX
Apple (Mac) Mail
Apple iOS Devices (iPhone, iPad, iPod Touch)
Android Devices
Windows Phone

SharePoint is the University's enterprise intranet. It provides a place for users, departments and colleges to effectively work, share and collaborate. Did you know that the UC Knowledge Base is a SharePoint site?
SharePoint Portal
SharePoint Accessibility
SharePoint Hosting FAQs
SharePoint Profile Setup and Update Instructions
SharePoint/Outlook/Skype Profile Picture Upload
SharePoint How To Videos:

    1. Introduction to SharePoint Document Libraries
    2. Work with Documents in a SharePoint Library
    3. Add a Document to a SharePoint Library
    4. Using Meta Data in a SharePoint Library

Skype for Business
The University provides an enterprise instant messaging and web conferencing service through Microsoft Skype for Business (formerly known as Lync). Skype includes a presence indicator and audio/video calling, is fully integrated with Microsoft Office and compatible with Windows, Mac and smart devices such as Windows Phone, iPhone/iPad and Android.
Skype for Business FAQs

Cisco WebEx
The University also provides Faculty, Students and Staff access to the Cisco WebEx web conferening service. WebEx is a web-based conferencing tool that can host a variety of events, from small group meetings, or virtual office hours to large webinars or conferences. Participants have the ability to share files, documents, videos, and even have access to a shared whiteboard. 

Cisco WebEx FAQs

WebEx Hosting Guide
WebEx Participant Guide
WebEx Personal Room Guide

 UCMail Generic Accounts and Bulk Email

Generic email accounts can be used for maintaining separate email accounts for web and email notification messages or departmental calendaring needs. If you regularly send email to the same group of internal users, such as department staff, project teams, etc., a Distribution List can be created free of charge to help manage that process. And UC Bulk e-mail enables you to share important information quickly with faculty, staff and students.  

UCMail Generic and Bulk Email FAQs

Listserv provides everything you need to manage all of your opt-in email lists, including email newsletters, announcements, discussion groups and email communities. You can access UC Listservs through the Listserv portal.         
Listserv FAQs



If you have issues with any of these services, please contact the IT@UC Service Desk at (513)556-4357 or via email at: Helpdesk@uc.edu.

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