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 Echo360 Frequently Asked Questions

 Frequently asked questions regarding the Echo360 lecture capture service.

Q:  What is Echo360?
A:  Echo360 is a lecture capture system, which allows the recording of video, audio, computer display and other inputs depending on the room in which the capture device is installed.  The resultant video files can then be made available for students to review on their own.

Q:  Who can use Echo360?
A:  echo360 is available for use by any faculty member teaching in a room which has a capture device installed. Personal capture is available to all faculty members. To get set up on the system, please contact your college technical contact.

Q:  How do I setup a classroom lecture capture session?
A:  By default, the classroom lectures should start automatically based on the course schedule.  Instructors can also start an ad hoc capture, if a capture is not already scheduled, by holding down the status indicator light, if one is installed in the room, until it begins to flash red or by logging into the web interface via the shortcut on the desktop and starting a capture.  Instructors will need to contact their college technical contact in order to make the ad hoc capture available in their courses. 

Q: Can I stop a recording early?
A: Yes. You can either press and hold the status light until it begins to flash green or log into the web client via the shortcut on the desktop to stop a capture at any time.

Q: Do I need to do anything to start the capture?
A: Captures should start automatically based on the course schedule. If they don't, be sure to alert the technical contact at your college.

Q: How do I know if the system is recording?
A: The status light on the lectern will illuminate solid red when the recording is in process.  Alternately, you can click on the Echo system monitor in the system tray on the computer to ensure that the system is recording. 

Q: Can I use adaptive release with Echo 360 videos?
A: If you would like to use adaptive release, for now we recommend downloading the video and making it available via Kaltura.

Q: Where does my video go when I do an ad hoc capture?
A: The videos from the ad hoc captures will still upload to the server.  However, the system doesn't know who initiated the ad-hoc capture and with which course it should be associated. As such, you will need to contact your college technical contact to have them copy the video to your course in the Echo 360 system.

Q: What do I do if I am prompted for a URL and log in when starting an ad hoc capture?
A:  The URL is specific to each room’s capture device.  You will need to contact your college technical contact to help with this setup.

Q:  Can I add more time to a capture if I need to?
A:  Yes, you can click on the desktop shortcut for the device monitor or use the system tray icon to extend your capture. *you will not be able to extend your capture into the time slot for another pre-scheduled capture.

Q:  Can I edit a video after it has been captured?
A:  Yes, you can log into https://e360.uc.edu/ to edit videos.  From the “Echoes” tab, click on the video that you want to edit, scroll to the bottom of the page and click edit media.

Q:  How long will I be able to edit a video after it has been captured?
A:  Currently, you will have the ability to edit “raw” video files for 15 days.

Q:  Can I do more advanced editing than what is available in Echo 360?
A:  Yes, you can download the media files and edit them in whichever software you are comfortable using.  After you have edited those files, you will need to upload them to Kaltura to make them available in your courses.

Q:  How long will my recordings be saved?
A:  At this point, recordings will be retained indefinitely.

Q:  How do students access my Echo 360 lectures?
A:  Students can access course lectures within the tools section of their Blackboard course.  Some instructors also create a course menu button that links directly to the Echo 360 tool page.

Q:  Can I create a course menu link for my students to go directly to the Echo course lectures?
A:  Yes.  To create a course menu link to the Echo 360 tools page:
·         Click on the “+” on the gray tool bar at the top of the course menu.
·         Choose the “Tool link” option.
·         Provide a “Name” for the menu button.
·         Choose “Echo 360” from the drop down options for “Type.”
·         Check the box to make the button available to users.
·         Click “Submit” to create the button.
·         Place your mouse over the arrow to the left of the menu button and drag the menu button to the position you wish it to appear in the course menu.

Q:  When should I use Kaltura and when should I use Echo360?


Use Echo360 for:
•        Official in course content that you may want to keep from term to term
•        Pre-recorded classroom lectures
•        “In the field” lectures or interviews when you don’t have internet connectivity (personal capture)
•        Any video for which you want to monitor views and understand where students are focusing/confused

Use Kaltura for:

•        Quick videos that you may want to use to highlight a particular topic.
•        Videos that you may want to use in conjunction with the adaptive release functionality in Blackboard
•        Mobile video uploads.
•        Videos that you download from Echo360 and to which you apply edits in another software program.
•        Videos that you want to keep in long-term storage.
•        Providing video feedback on assignments in Blackboard.

Q:  Once in the classroom how do I use the lecture capture device?
A:  When you are in the classroom, you will interact with the capture device via the status indicator light or the web interface for ad hoc captures.  There should be a legend present on the lectern where the light is installed.  If there is not one, please contact your college technical contact.

Q:  Can I record an Echo360 lecture on my personal computer?
A:  Yes, you can record lectures and publish them to the Echo360 server by using the Personal Capture software on either a Mac or a PC.  Log into https://e360.uc.eduand click on the “Downloads” tab to download the appropriate software for your system.  You must have a course on the Echo360 server in order to publish your lectures or you will get an error message when attempting to publish.  If you receive this error, contact your college technical contact.  You can find a list of college contacts in the Echo360 Faculty Resources course in Blackboard

Q:  Can I upload pre-recorded lectures to Echo360?
A:  If you have used the Echo360 Personal Capture software to record and your lectures, you can upload them to the Echo360 server via the tool.  Lectures recorded with other software or taken out of the Personal Capture system and edited with other software should be uploaded to Kaltura for use in your courses.

Q:  Can Students download a copy of the lectures?
A:  Students can only download the lectures if the course is configured on the Echo360 server to allow downloads.  If you wish to allow your students to download lectures, please contact your college technical contact. 

Q:  Will the video be linked to from within Blackboard or will there be an embedded video?
A:  The videos will be available within the EchoCenter on Blackboard.  You can make a course tools link to the Echo360 tool for easy access.  If the Echo360 tool link is not available in your course, please contact your college technical contact to help you enable it.  You can find a list of college contacts in the Echo360 Faculty Resources course in Blackboard

Q:  How long after a lecture has been recorded will it be available to students?
A:  The lecture will be available as long as students have access to your course and the course is still on the server.

Q:  What is the difference between personal lecture capture using the echo360 software and the classroom capture?
A:  The functionality of the two is virtually the same.  The Personal Capture software allows you to record your lectures on your own time on your computer.  You can also record your lectures without an Internet connection and publish them when you have a connection.

Q:  I’ve never edited a video before. Is there a department that can help me with this in-person? Is there some kind of studio I can visit?
A:  Your college contact can help you with editing videos.

Q:  What are the system requirements for the personal capture software?
A:  The system requirements can be found at: https://support.echo360.com/customer/portal/articles/1575630-system-requirements-for-personal-capture-5-x 

  Will closed captioning be available for those with hearing issues?
A: Yes. In partnership with the Disability Services Office, the pilot team will be developing the process and workflow to caption captured lectures (echoes) as needed. If captioning is required, please contact:

Disability Services Office (http://www.uc.edu/aess/disability.html)


Michael Southern, Program Director
210 University Pavilion
Phone:  513-556-6823
TTY:  513-556-3277
Fax:  513-556-1383
Relay:  711

Hours: Monday-Friday 8 am - 5 pm 
E-mail: Disability Services (disabisv@ucmail.uc.edu)

To ensure timely implementation of academic accommodations:
Make your request as soon as your disability is confirmed.


Make your request at least eight (8) weeks before the quarter begins.

Please request interpreters or real-time captioning at least two (2) weeks prior to a program or event.


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