University of Cincinnati Conference Calling
UCit Telecommunications offers three audio conference calling
services that allow you to bring
expenses or wasted
time, depending on your needs:
MEET ME CONFERENCE:
This basic audio conferencing
service is provided
by the UC
campus phone system and can accommodate
up to twelve members. Call
university operators at 6-4100,
schedule a Meet Me Conference.
· Setup and Scheduling:
Call the university operators at 556-4100 and provide the date,
start time, meeting duration time,
and number of participants for the conference call. Each participant dials an assigned
conference telephone number at the reserved date and time.
· Security: This is a non-secure conference call. Members are notified with a tone as each member joins the conference
· Setup charges: None
· Usage charges: Campus telephones and members
who are within the local
Cincinnati calling area –
no charge. Members outside of the local
Cincinnati calling area are responsible for their own long
CINCINNATI BELL ON-DEMAND CONFERENCING:
UCit has partnered with Cincinnati Bell to provide
conferencing service that provides additional
features if your conference call requires
security pass codes,
a moderator, optional toll free dialing for long distance members, call
recording and playback and web based services.
Setup and Scheduling: Submit a GETit form, select Miscellaneous and include the conference moderators email address
and telephone number. You will
receive a confirmation from Cincinnati Bell Conferencing
service that includes
your On-Demand audio-conferencing
24/7 account information, the moderator’s pass code,
code and the conference
access telephone numbers.
Security: Provided by moderator and member
pass codes. You have the option to have each members name announced
as they enter the conference call.
Setup Charges: None
Usage Charges: Local
Cincinnati calling area – 10 cents per minute per local
calling member. Toll
free long distance – 12 cents per minute per toll
free calling member. Your department’s budget number will
billed with the usage
· Minimum Participants: 2
Maximum Participants: 125
Chairperson receives permanent account codes
Touch tone commands
Recording and instant playback
Available 24 hours a day, 7 days
No reservations required
Live operator to assist for duration of call
Custom greeting scripts
Communication Line Checks
Participant information transcription
Conduct Q&A sessions
Conduct polling sessions
Operator Attended 30 Cents per Minute
SELF SETUP CONFERENCE FROM YOUR CAMPUS TELEPHONE:
Setting up a conference call from your
desk telephone is simple and can be done at any time using
the CONF feature button on your telephone or by
using the feature
Setup and Scheduling: No
need to schedule
ahead, you can setup the conference call
Security: This conference is secure;
no one can enter the call unless they
are added on by you.
Setup Charges: None
Usage Charges: Local
Cincinnati calling area – no charge. Long distance
members – 3 cents per minute per long
distance member. Your department’s budget number will be billed
with the long distance costs.
Minimum Participants: 3
12 (including yourself)
and dial first member.
Announce the conference call
ask them to hold while the other members
* Press the CONF button or dial #1.
* Hear dial tone and dial
next number – announce
* Press CONF button or dial #1, all parties are connected
* Repeat these steps to add additional
Note: When adding an
off-campus member to the conference, dial 9 before the off-campus number.
Note: When adding a
long distance member to the conference, you will
prompted for your UC
long distance authorization code after you dial the long
Note: If number is busy or unanswered when adding
a party, press the CONF button, or dial #1 and return to your
a conference on hold:
Press CONF button or dial
To return to the conference:
Press CONF button or dial #1
CONFERENCE CALL ETIQUETTE:
Moderators should be on time
A moderator should
arrive a few minutes
early to greet each of the participants, and let them know
when everyone is present
and ready to start the call.
Always introduce yourself when speaking for the first time
It is important to introduce yourself when first speaking
as other participants may not recognize your voice.
Avoid putting your phone on HOLD
Putting your local phone on hold could introduce
music into the
conference so use the MUTE button if you need to drop away for a few minutes.
Otherwise your hold music will play
into the conference call, and make it impossible for the other participants to continue the meeting
in your absence! (Remember
to un-mute yourself when you come back.)
Create an agenda and keep to your schedule
Remain consistent with the timeline and agenda as prescribed in order to respect the time of the other participants.
Clearly state when calls end
If participants linger after you have hung up
on the call you will
get billed! Ensuring
that all participants understand when a call has ended will
avoid any possible confusion so stay on the line and make sure everyone has left the call.
Sound quality problems:
Avoid speakerphones as they
will introduce background noise into the call.
Avoid mobile or cordless
phones as they tend to pick up static.
In the event that a cell call
required we recommend
a stationary location where the signal
strength is high.