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 SSLVPN Installation Instructions for Windows

 Instructions for installing the Pulse Secure VPN Client on Windows computers.

Automatic Installation

1.  Open a web browser and go to https://sslvpn.uc.edu. Log in with your CLS credentials.
2.  Once logged in, there will be a “Client Application Sessions” section with Pulse Secure listed. To the right of that there will be a start button. Click “Start” to initiate the client download and installation.
    
a.  Java must be installed for this auto installation to work. You may receive a prompt asking to allow or block the java process. You must
          allow it to continue with the installation.
    
b.  If you are unable to run the auto install for any reason, see the manual install instructions below.
3.  Depending on your machine security settings, you may receive several popup windows asking to allow permissions for Java to install the Pulse Secure client. Please read these carefully to ensure you are permitting the desired application.
4.  One the client is installed, it will automatically create an sslvpn.uc.edu profile and connect.
5.  To disconnect the VPN client, open the Pulse Secure client and click “Disconnect
6.  For future connections to the VPN you will only need to open the Pulse Secure client and click “Connect” next to the desired profile.


Manual install

1.  Open a web browser and go to https://sslvpn.uc.edu/test. Log in with your CLS credentials.

2.  Under the “Web Bookmarks”, click on the proper “Pulse Secure” link for your machine. This will start the download of the client.

3.  Once the download has completed, browse to the folder location on your computer where the Pulse Secure file was saved.

4.  Double click the Pulse Secure .msi installer file and click “Next”, then click “Install”.

         

5.  Wait while the client is installed.

     

6.  When the installation is finished, click on “Finish”.

    

7.  Now that the client is installed, there will be an “S” icon in the notification area by the clock.

    

8.  There may or may not be a configured profile already configured in the client. This depends on if a past client with a profile was installed on your machine. If you are upgrading and a profile already exist, skip to step 11. If a profile does not exist, continue to the next step.

9.  Open Pulse Secure by clicking the “S” icon and selecting “Open Pulse Secure”.

   

10.   Click on the “+” to create a new connection.

   

 

11.   Leave Type set to “Policy Secure (UAC) or Connect Secure (VPN)”. Set the Name as “SA (sslvpn.uc.edu)” and Server URL to: “sslvpn.uc.edu”. Click "Add".

*If connecting to a different realm (i.e. rsa), enter the URL as sslvpn.uc.edu/<realm> (i.e. sslvpn.uc.edu/rsa)

     

12.   Select the connection named “sslvpn.uc.edu”. Click “Connect”.

    

13.   Enter your CLS username and password. Click “Connect”.
***CAUTION: If using a public/shared computer, please do NOT save your username and password.

14.   To disconnect the client, click “Disconnect” next to the vpn profile.

   

15.   Future connections will only require you to open Pulse Secure and click “Connect” on the desired profile. You will not need to login via a web browser.

 

If you have any questions or need assistance with this, please contact the UCIT Help Desk at (513)556-4357 or via email at Helpdesk@uc.edu

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