• IT@UC Knowledge Base

 Box at UC - Box Drive Guide

 Information on using the Box Drive functionality for Box at UC.

Navigate to: (navigation to different sections)

·     What is the Box Drive?
·    
How Do I Install the Box Drive?
    o  
Windows Installation
    o  
Mac Installation
    o  
Mac High Sierra and Mojave Additional Steps

·     Uploading Files with Box Drive

·     Mark for Offline

·     File Searching

·     Settings

·      Additional Resources

               

WHAT IS BOX DRIVE?

Box Drive is an application that allows you to view files between your computer and your Box at UC account. Box Drive creates a folder on your local computer and live synchronizes your Box files to that location. Unlike Box Sync, you do not need to specify which files to view as all are available in Box Drive. Box Drive and acts like a network share drive, but it can also store select folders locally on the hard drive by using the Mark for Offline feature. Box Drive can be used for uploading large amounts of data, managing folders and files, and file searching.

 

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HOW DO I INSTALL BOX DRIVE?

Below are the instructions on how to install Box Drive on Windows and macOS operating systems. IT staff who are planning for a large-scale deployments of Box Drive, view the following article: https://community.box.com/t5/Deploying-Managing-Box-Drive/Large-Scale-Deployments-Box-Drive/ta-p/35830.

 

Note: Box Drive is a replacement for Box Sync. You cannot install Box Drive and Box Sync on the same computer. Before installing Box Drive, make sure you do not have Box Sync installed or uninstall Box Sync first.

 

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Windows Installation

This guide shows how method for people who want install Box Drive on their Windows computer.

1.   Go to the Box Drive download page to download the Windows installer: https://www.box.com/resources/downloads/drive

2.   Run the Box Drive installer and follow the instructions on the screen. Click Launch after the installation is complete.

Note: Employee computers may require local administrator credentials to install Box Drive. Please contact your local IT professional to have Box Drive installed.

3.   After installation, click on Use Single Sign On (SSO) and then enter your UC email address. Be sure to use the following formats for your email address:

Student: username@mail.uc.edu | Faculty/Staff/Affiliate: username@ucmail.uc.edu

        

 

4.    You will be redirected to a UC Central Login screen. Sign in with your UC username and password. Now your Box Drive application is setup.

 

5.   Now go to your Box folder. It will appear in the file explorer menu on the left-hand side.

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6.       You have now successfully setup Box Drive for Windows!

 

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Mac Installation

This guide provides instructions for installing the Box Sync app on Mac computers.

Note: High Sierra and Mojave operating systems may require additional installation steps you can find here. The following steps are good for macOS Sierra and lower.

1.       Go to the Box Drive download page to download the Mac installer: https://www.box.com/resources/downloads/drive   

2.       Launch the installer by double-clicking the Box.pkg file.

3.       Select the defaults and install the Box Drive application. 

Note: Employee computers may require local administrator credentials to install Box Drive. Please contact your local IT professional to have Box Drive installed.

 

4.       Start up Box Drive, if it has not already, by going to Finder > Applications > Box. You will be prompted to login to your Box at UC account.

 

5.       Click Use Single Sign On (SSO) and then enter your UC email address. Be sure to use the following formats for your email address:                

Students: username@mail.uc.edu | Faculty/Staff: username@ucmail.uc.edu

 

                 

6.   You will then be taken to a UC Central Login Service Login screen. Login using your Central Login Service username and password. After successfully logging in, Box Drive will be ready to use. 

7.    Now go to your Box folder. Box will appear under your Devices in the Finder menu on the left-hand side.

   

8.   You have now successfully setup the Box Drive for Mac!

 

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High Sierra and Mojave Additional Steps

Due to security requirements introduced in macOS 10.13 (High Sierra) and 10.14 (Mojave), some additional steps are needed for users installing Box Drive.

 

After Box Drive is installed and before the login window appears, you will see the following prompt:

 

Please follow the steps and click Open System Preferences. Then click Allow near the bottom of the Security & Privacy window:

 

After clicking Allow, go back to the previous prompt and click Retry Loading Box (see first picture, bottom-right).

 

Note: You cannot click Allow while remotely accessing the machine, or while using some non-traditional mice.

 

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UPLOADING FILES WITH BOX DRIVE

Uploading files and folders with Box Drive is a very simple process. Here are some basic steps to get started.

 

1.       Find the files or folders you want to upload. Right-click on the item and select Copy or Cut. If you cannot right-click on a Mac, hold down control and then click.

2.       Go to your Box Drive folder on your computer and paste the items into the folder. You can also drag and drop to copy or move items in the folder as well.

3.       Your files and folders will then immediately begin to upload in the background. Once the items are uploaded, you will see the blue cloud sync icon appear on the file or folder icon (Windows) or next to the folder or folder name (Mac).

Windows

 

Mac

 

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MARK FOR OFFLINE

Box Drive offers a new feature called Mark for Offline, which enables a Box user to create an offline copy of a folder and its contents. Box users must be using Box Drive 2.0+ to be able to access this feature.

 

Note: Mark for Offline only works on folders and will not work for individual files.

 

To enable this, Right-Click on the folder in Windows or Control and Click in macOS. Then select Make Available Offline from the menu. The folder will then sync offline and will have a green checkmark to indicate an offline status.

   

 

   

 

To make the file Online Only, select the Make Available Online Only option from the menu. The folder and its files will then be made available as online only. The folder will have a blue and white cloud icon to indicate online only status.

   

 

    

 

 

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FILE SEARCHING

Box Drive offers a quick and easy way to search for files and folders in your Box at UC account. To access this in Windows, left-click on the system tray icon at the bottom-right. Then type the name of the file or folder you wish to find, and a list will auto-populate. Double-click on the file or folder to open it.

    

 

To access this on macOS, click on the box logo at the Menu Bar at the top-right. Then type the name of the file or folder you wish to find, and a list will auto-populate. Double-click on the file or folder to open it.

    

 

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SETTINGS

 

Windows

To access Box Drive settings in Windows, left-click on the system tray icon at the bottom right and select the settings icon at the top left. Here you can check your Box Drive version by clicking About Box, check errors, open your Box folder, open the Box.com website and access Help options. You can quit the Box Drive application by clicking Exit.

 

   

 

Mac

To access Box Drive settings in macOS, go to the taskbar at the top and click on the Box icon. You can view the Box Drive version by clicking About Box. You can also navigate to Help and can also Quit the application from running.

    

 

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ADDITIONAL RESOURCES

Related KB Articles

Box Community Articles

 

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