• IT@UC Knowledge Base

 Box Edit FAQs

 Frequently asked questions regarding the Box Edit add-on for your Box at UC account.

Box at UC – Box Edit
Navigate to: (navigation to different sections)
     What is Box Edit?
    
How Do I Install Box Edit?
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Windows Installation
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Mac Installation
     
How Do I Uninstall Box Edit?
     
How Do I Use Box Edit?
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Opening and Editing Files with Box Edit
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Saving Files with Box Edit
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Locking/Unlocking Files with Box Edit
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Supported Web Browsers
     
Additional Resources

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WHAT IS BOX EDIT?

Box Edit is an add-on feature that allows you to open and edit files from the Box website directly on your computer. The product allows virtually any file type on Box to be opened and edited locally on the default application. For example, Microsoft docx, xlsx and pptx files will open in Microsoft Word, Excel and PowerPoint. Other file types work as well, as long as there is a default application installed to open it. Box Edit can open word documents, spreadsheets, presentations, images, adobe files, CAD files and more. Box Edit is compatible with Mac OS X and Windows operating systems and is not compatible with mobile devices.

 

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HOW DO I INSTALL BOX EDIT?

Box Edit installation is fast and easy. To download the installer, click here and select the Box Edit download. Below are the instructions on how to install Box Edit on both Windows and Mac OS X operating systems. As stated before, Box Edit is not available for tablet or other mobile devices. For admins: Box edit can also be installed on Windows through an enterprise deployment solution. To download the Box Edit .msi installer, click here.

 

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Windows Installation

1.       Download the Box Edit for Windows installer.

2.       Run the application and select Install. Box Edit will immediately begin to install.

3.       Once the installer is finished running, select Finish. Now you are ready to start using Box Edit.

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Mac Installation

1.       Download the Box Edit for Mac installer.

2.       Run the application and select Install. Box Edit will immediately begin to install.

3.       Once the installer is finished running, select Finish. Now you are ready to start using Box Edit.

 

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HOW DO I UNINSTALL BOX EDIT?

Box Edit is as easy to uninstall as it is to install. Simply download the installer again and run it. For Windows, select the Remove option and Box Edit will uninstall. You can also uninstall Box Edit (a.k.a. Box Tools) from Programs and Features. For Mac, select the Uninstall option and Box Edit will uninstall.

 

Windows

 

 

You can also go to Programs and Features from the Control Panel to uninstall Box Edit. Just select Box Tools (other name for it) and Uninstall.

 

 

Mac OS X

 

 

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HOW DO I USE BOX EDIT?

The following instruction provide the basic skills necessary to use Box Edit efficiently and effectively. For more in-depth information on Box Edit, view the Additional Resources at the end of the page.

 

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Opening and Editing Files

There are a couple of way to open files using Box Edit. The first step is to login to the Box at UC website (https://uc.box.com) and navigate to the file you wish to open on your local machine. Box Edit will open the file based on the local default application for the file type (e.g. .docx, .xlsx, .pptx, .pdf, .txt, etc). Note: Make sure that you have software that can open the file type. For example, PSD files can be opened in Adobe Photoshop or GIMP and PDF files can be opened with Adobe Acrobat or Reader.

·         Right-click on the file and select Open with option at the top of the list. For example, on a Microsoft Word document (.docx), select Open with… > Word 2016.

 

If there is only one application to open a file (or it is a non-Microsoft Office file), the option will be just Open with [program name]

 

  • Another way to open the file with Box Edit is to left-click on the document to preview the file first. Then select the Open or Open with option at the top of the page. For example, for a Microsoft Word document (.docx), select Open with Word > Microsoft Word.

 

If there is only one application to open a file (or it is a non-Microsoft Office file), then the option will be just Open.

 

 

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Saving Files

After editing a file with Box Edit, select the application’s default save option and Box Edit will upload the changes immediately to the Box servers. A pop-up will show up in the bottom-right corner to let you know if the file saved properly.

 

 

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Locking/Unlocking Files with Box Edit

Box suggests when editing a file using Box Edit to lock the file in case another user tries to edit the file as the same time. This ensures that none of your changes will be overwritten or lost. To lock the file, select the checkbox and then select Continue.

 

A lock symbol will appear next to the document to indicate the file is locked and in use.

 

To unlock the file after you are finished, right-click on the document and select Unlock File from the menu.

 

 

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Supported Web Browsers

Box Edit and other Box products are supported by several web browsers for both Mac and Windows operating systems. Below is a list of Box Edit’s currently supported browsers and their versions.

 

Apple Safari – The two latest, released versions.

Google Chrome – The two latest, released versions for Mac OS X and Windows.

Microsoft Internet Explorer – IE11 is supported (IE9 & IE10 support ended on September 26, 2016).

Microsoft Edge – The latest, released version.

Mozilla Firefox – The two latest, released versions.

 

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ADDITIONAL RESOURCES

Related KB Articles

Box Help Videos

Box Community Articles

 

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