• IT@UC Knowledge Base

 UConnect Student Email Setup for Android OS Devices

 Instructions for setting up the UConnect Student email on Android OS devices.

Note: Android devices differ between Make, Model, and OS Version, so these instructions may not be entirely accurate for your device. Specific instructions for your exact device can be found in the manufacturer’s documentation.

The instructions below are using Android OS 5.5.0 – Lollipop on a Nexus 6 Virtual Device.

1.  At the Home Screen, tap on the Menu button, shown in the bottom middle of the screen.


2.  Next, tap on Settings, shown in the bottom middle of the menu below.


3.  Next, Scroll Down to the Personal section, and tap Accounts.


4.  Next, Tap Add Account.


5.  Next, tap Exchange.


6.  At the following setup screen, type in your email address with the format username@mail.uc.edu and
     tap the Next button.


7.  At the following setup screen, type in your Central Login credentials, and tap the Next button.
(Note: If you recently had your password reset by the helpdesk, please go to www.uc.edu/pss to change the password from the temporary password to a permanent password before entering it into your Android Device.)


8.  Next, you will see the account attempting to retrieve further server setting information. Wait for this step
     to complete.


9.  At the following setup screen, you will be presented with many fields of information. Please ensure that
     these fields match the following settings below:
          ●  Username: username@mail.uc.edu
          ●  Password: CLS Password
          ●  Client Certificate: None
          ●  Mobile Device ID: This is generated by the manufacturer and is non-editable.
          ●  Server: outlook.office365.com
          ●  Port: 443
          ●  Security Type: SSL/TLS


10.  Next, you will see your device validating the server settings. Please wait for this step to complete.


11.  Next, you may be prompted with the following screen.
       NOTE: You will need to select OK in order for the setup to complete. This allows you to remotely wipe your device through Outlook Web Access in the event that your device is lost or stolen.


12.  Next, you will be prompted by the following screen to set up your sync settings. We recommend that
       you select a Sync Frequency of Every 15 minutes. You may choose how many days of email you wish
       to sync to your device, and whether or not you want to sync items other than email from this prompt.
       When you are finished, tap on the Next button.


13.   Next, you may be prompted to activate device administrator.
        Note: You will need to activate this in order to complete your device setup. This is governed by the Android OS and what are called “Intents” to grant specific permissions to your device, in the event that it is lost, or stolen.


14.  On the following screen, you will need to give your account a descriptive name. This may be whatever
       you want it to show up as on your device. When you are finished, tap on the Next button, and finish the
       setup on your device.


If you have a question about the service, or if you encounter any problems accessing or using your account, you can also contact the UCIT Helpdesk at (513) 556-HELP or at helpdesk@uc.edu
Rate this article - 1 to 5 Stars
Note: you must be signed in to use this feature