Q: What is Echo360?
A: Echo360 is a lecture capture system, which allows the
recording of video, audio, computer display and other inputs depending on the
room in which the capture device is installed. The resultant video files
can then be made available for students to review on their own.
Q: Who can use Echo360?
A: echo360 is available for use by any faculty member teaching in a
room which has a capture device installed. Personal capture is available to all
faculty members. To get set up on the system, please contact your college
Q: How do I setup a classroom lecture capture
A: By default, the classroom lectures should start
automatically based on the course schedule. Instructors can also start an
ad hoc capture, if a capture is not already scheduled, by holding down the
status indicator light, if one is installed in the room, until it begins to
flash red or by logging into the web interface via the shortcut on the desktop
and starting a capture. Instructors will need to contact their college
technical contact in order to make the ad hoc capture available in their
Q: Can I stop a recording early?
A: Yes. You can either press and hold the status light until it
begins to flash green or log into the web client via the shortcut on the
desktop to stop a capture at any time.
Q: Do I need to do anything to start the
A: Captures should start automatically based on the course
schedule. If they don't, be sure to alert the technical contact at your
Q: How do I know if the system is recording?
A: The status light on the lectern will illuminate solid red when
the recording is in process. Alternately, you can click on the Echo
system monitor in the system tray on the computer to ensure that the system is
Q: Can I use adaptive release with Echo 360
A: If you would like to use adaptive release, for now we recommend
downloading the video and making it available via Kaltura.
Q: Where does my video go when I do an ad hoc
A: The videos from the ad hoc captures will still upload to the
server. However, the system doesn't know who initiated the ad-hoc capture
and with which course it should be associated. As such, you will need to
contact your college technical contact to have them copy the video to your
course in the Echo 360 system.
Q: What do I do if I am prompted for a URL and log
in when starting an ad hoc capture?
A: The URL is specific to each room’s capture device.
You will need to contact your college technical contact to help with this
Q: Can I add more time to a capture if I need
A: Yes, you can click on the desktop shortcut for the device
monitor or use the system tray icon to extend your capture. *you will not be
able to extend your capture into the time slot for another pre-scheduled
Q: Can I edit a video after it has been
A: Yes, you can log into https://e360.uc.edu/ to edit videos. From the
“Echoes” tab, click on the video that you want to edit, scroll to the bottom of
the page and click edit media.
Q: How long will I be able to edit a video
after it has been captured?
A: Currently, you will have the ability to edit “raw” video
files for 15 days.
Q: Can I do more advanced editing than what is
available in Echo 360?
A: Yes, you can download the media files and edit them in
whichever software you are comfortable using. After you have edited those
files, you will need to upload them to Kaltura to make them
available in your courses.
Q: How long will my recordings be
A: At this point, recordings will be retained indefinitely.
Q: How do students access my Echo 360
A: Students can access course lectures within the tools section of
their Blackboard course. Some instructors also create a course menu
button that links directly to the Echo 360 tool page.
Q: Can I create a course menu link for
my students to go directly to the Echo course lectures?
A: Yes. To create a course menu link to the Echo 360 tools
· Click on the “+” on the
gray tool bar at the top of the course menu.
· Choose the “Tool link”
· Provide a “Name” for the
· Choose “Echo 360” from
the drop down options for “Type.”
· Check the box to make
the button available to users.
· Click “Submit” to create
· Place your mouse over
the arrow to the left of the menu button and drag the menu button to the
position you wish it to appear in the course menu.
Q: When should I use Kaltura and when
should I use Echo360?
Use Echo360 for:
• Official in course content
that you may want to keep from term to term
• Pre-recorded classroom
• “In the field” lectures or
interviews when you don’t have internet connectivity (personal capture)
• Any video for which you want
to monitor views and understand where students are focusing/confused
Use Kaltura for:
videos that you may want to use to highlight a particular topic.
• Videos that you may want to
use in conjunction with the adaptive release functionality in Blackboard
• Mobile video uploads.
• Videos that you download from
Echo360 and to which you apply edits in another software program.
• Videos that you want to keep
in long-term storage.
• Providing video feedback on
assignments in Blackboard.
Q: Once in the classroom how do I use the
lecture capture device?
A: When you are in the classroom, you will interact with the
capture device via the status indicator light or the web interface for ad hoc
captures. There should be a legend present on the lectern where the light
is installed. If there is not one, please contact your college technical
Q: Can I record an Echo360 lecture on my
A: Yes, you can record lectures and publish them to the
Echo360 server by using the Personal Capture software on either a Mac or a
PC. Log into https://e360.uc.eduand click on the “Downloads” tab
to download the appropriate software for your system. You must have a
course on the Echo360 server in order to publish your lectures or you will get
an error message when attempting to publish. If you receive this error,
contact your college technical contact. You can find a list of college
contacts in the Echo360 Faculty Resources course in Blackboard
Q: Can I upload pre-recorded lectures to
A: If you have used the Echo360 Personal Capture software to
record and your lectures, you can upload them to the Echo360 server via the
tool. Lectures recorded with other software or taken out of the Personal
Capture system and edited with other software should be uploaded to Kaltura for
use in your courses.
Q: Can Students download a copy of the
A: Students can only download the lectures if the course is
configured on the Echo360 server to allow downloads. If you wish to allow
your students to download lectures, please contact your college technical
Q: Will the video be linked to from within
Blackboard or will there be an embedded video?
A: The videos will be available within the EchoCenter on
Blackboard. You can make a course tools link to the Echo360 tool for easy
access. If the Echo360 tool link is not available in your course, please
contact your college technical contact to help you enable it. You can
find a list of college contacts in the Echo360 Faculty Resources course in
Q: How long after a lecture has been recorded
will it be available to students?
A: The lecture will be available as long as students have
access to your course and the course is still on the server.
Q: What is the difference between personal
lecture capture using the echo360 software and the classroom capture?
A: The functionality of the two is virtually the same.
The Personal Capture software allows you to record your lectures on your own
time on your computer. You can also record your lectures without an Internet
connection and publish them when you have a connection.
Q: I’ve never edited a video before. Is there
a department that can help me with this in-person? Is there some kind of studio
I can visit?
A: Your college contact can help you with editing videos.
Q: What are the system requirements for the
personal capture software?
A: The system requirements can be found at: https://support.echo360.com/customer/portal/articles/1575630-system-requirements-for-personal-capture-5-x
Q: Will closed captioning be available for those with hearing
A: Yes. In partnership with the Disability Services Office, the
pilot team will be developing the process and workflow to caption captured
lectures (echoes) as needed. If captioning is required, please contact:
Disability Services Office (http://www.uc.edu/aess/disability.html)
Michael Southern, Program Director
210 University Pavilion
Hours: Monday-Friday 8 am - 5 pm
E-mail: Disability Services (email@example.com)
To ensure timely implementation of academic accommodations:
Make your request as soon as your disability is confirmed.
Make your request at least eight (8) weeks before the
Please request interpreters or real-time captioning at least
two (2) weeks prior to a program or event.